Shipping policy

This Shipping Policy applies to all orders placed at https://meenabazaar.shop, including purchases of suits, gowns, sarees, lehengas, kurtis, unstitched fabric materials and all other Indian ethnic‑wear apparel sold on our Shopify‑hosted online store. We provide free standard shipping for all eligible orders fulfilled by our store. If you have any questions regarding shipping, delivery status or order‑related concerns, please contact our customer support team via email at info@meenabazaar.shop.

Order Processing Time

All orders are processed within 1‑3 business days after successful payment confirmation. Business days are Monday through Friday, excluding weekends and official public holidays. Orders submitted during weekends, public holidays, wedding festive seasons or large‑scale promotional sales events may encounter minor processing delays. In case of substantial processing delays, we will notify you by email. Processing time does not include carrier transit time.

Free Shipping Information

We offer complimentary standard shipping for all eligible orders placed on meenabazaar.shop. No shipping charges will be applied at checkout for standard delivery of suits, gowns, sarees, lehengas, kurtis, unstitched fabric materials and other ethnic‑wear merchandise. Free shipping only covers standard delivery service. Any expedited or express delivery options, if available, will incur additional delivery fees payable by the customer. We reserve the right to adjust, modify or discontinue the free‑shipping benefit, and any updates will be published in advance on our official website https://meenabazaar.shop.

Estimated Delivery Timeframes

All delivery timelines shown on our website are estimates only and are not guaranteed delivery dates.

  • Domestic standard free‑shipping delivery normally takes 7‑15 business days after your order has been dispatched.
  • International cross‑border orders generally require 10‑25 business days for delivery after shipment. International shipments may face delays caused by customs inspection, local carrier backlogs, public holidays and unforeseen logistical disruptions which are outside our control. Hand‑embroidered, heavy bridal outfits may experience slightly extended transit periods.

Shipment Tracking

Once your order is packed and dispatched, you will receive a shipment‑confirmation email containing your tracking number and corresponding tracking link. Carrier systems may take up to 48 hours to display updated tracking movement information. Please check your spam or junk email folder if you fail to receive the shipping notification. Contact us at info@meenabazaar.shop if your tracking number cannot function normally.

Risk of Loss and Title Transfer

Risk of loss, theft or product damage for all purchased ethnic‑wear items transfers to you once the carrier takes possession of your parcel. After packages are handed over to third‑party shipping carriers, meenabazaar.shop will not be liable for lost, stolen or damaged packages resulting from carrier mishandling. We recommend you closely monitor tracking updates and inspect all garments immediately upon receiving your package.

International Shipping, Duties and Taxes

We ship internationally to supported destinations. Customers receiving cross‑border shipments are fully responsible for all import duties, customs fees, VAT, tariffs and administrative charges imposed by the destination country’s customs authority. These fees are not covered under our free‑shipping offer and will not be reimbursed by meenabazaar.shop. Customs processing durations are beyond our control and may extend overall delivery periods. We retain the right to cancel orders for unsupported shipping locations.

Undeliverable or Returned‑to‑Sender Parcels

If packages are returned back to us as undeliverable due to incorrect shipping address provided by customers, recipient unavailability, delivery refusal or failure to settle local customs charges, you shall bear all return‑to‑sender related fees. If you wish to have items re‑shipped to a corrected address, new outbound shipping costs will apply even for orders originally qualified for free shipping. If you select a refund instead of re‑delivery, only product value will be refunded, and incurred return‑to‑sender handling fees will be deducted from your refund amount.

Shipping Address Modifications

Please double‑check and confirm your complete and accurate shipping address while completing checkout. All address‑change requests must be sent via email to info@meenabazaar.shop before your order is dispatched. Once an order has been shipped out, we cannot make any amendments to delivery addresses.

Damaged or Missing Items Upon Receipt

If you receive packages with damaged garments, broken embellishments, torn embroidery or missing merchandise, you need to submit a formal claim to info@meenabazaar.shop within 7 calendar days upon delivery. Please attach clear photographs of outer packaging, damaged products and full package contents for verification purposes. We will evaluate your claim and implement corresponding resolution measures in accordance with our Return & Refund Policy.

Force Majeure

We shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including natural disasters, severe weather conditions, carrier labour strikes, pandemic‑related restrictions, port congestion and other force‑majeure circumstances. We will make reasonable efforts to notify customers of such disruptions when feasible.

Policy Revisions

We reserve the right to amend or revise this Shipping Policy at any time. Updated terms take immediate effect upon publication on https://meenabazaar.shop with a new “Last Updated” date. Every order is governed by the policy version displayed on our website at the moment you place your purchase.